Topic? |
Title: Public health offices in crisis mode |
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Target group: |
Date: |
Alerts
☐ Rules for receipt of alerts (via on-call service?)
☐ Checklist for first recipient of alert/on-call service
☐ Alert list (scenario-dependent)
☐ Internal alert list for the public health office
☐ Notification list for external contacts
Rules for access to public health office
☐ Persons authorised to access
☐ Organisational arrangements for access (which routes, location of key cabinets etc.)
Organisation
☐ Define structure and scope of roles
☐ Take into account integration of the crisis/work team into the crisis team structures of the region
☐ Take into account the unfolding situation when setting up the team
☐ Define tasks and agree these with heads of institution
☐ Define processes/channels of communication
☐ Define regular procedures e.g. discussions of the situation (schedule)
☐ Define specialised areas of work, assign personnel and determine responsibilities
Human resources
☐ Overview of roles to be assigned
☐ Overview of available staff
☐ Staff planning overview
☐ Specimen of duty roster
☐ Overview of staff presence
☐ Involvement of staff council
☐ Overtime arrangements, ban on leave
☐ Foreign language skills of staff
☐ Staffing of hotline, if applicable
☐ Administrative support (staff deployment, duty scheduling)
☐ External consultants from other authorities and institutions
Team leadership
☐ Select personnel, think about deputies
☐ Draw up checklist for tasks
☐ How will task control be performed?
Situation reports
☐ Identify and train suitable staff
☐ Available data from existing sources
☐ Specimen mission diary (link to template)
☐ Specimen situation report
Infrastructure (rooms, technology)
For details see separate checklist
☐ Room plan
☐ Technical equipment
☐ Alternative location
Organisation
Technical content, FAQs
☐ Responsible for preparing content
☐ Sources (RKI, BMG, WHO etc.)
☐ Preparation of handouts for workstations/updates
Staffing of hotline
☐ Professional support (external staff, contract workers if possible)
☐ Staffing of hotline (shift change every 4 -6 hours)
☐ Duty roster
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