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Title: |
Infrastructure and resources in the crisis team |
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Date: |
Rooms
☐ Prepare room for the work of the team
☐ Prepare room for discussions of the situation
☐ Prepare IT equipment
☐ Organise keys
IT equipment
☐ Provide additional i-workstations (notebooks)
☐ Install copier and printer near the team room
☐ Have the beamer ready
☐ Set up group mailbox for the team
☐ Create a central data directory
☐ Create accounts by function
☐ Set up access to Twitter and Facebook and check availability at the workplace
☐ Redundant IT connection independent of the in-house network
Telephone and fax
☐ Have special telephone connections ready for crises
☐ Have special fax connections ready for crises
☐ Define and communicate point of availability of team
☐ Staffing to ensure point of availability of team
☐ Set up answering machine for point of availability of team
☐ Set up hunt group for a hotline (with answering machine)
☐ Make technical preparations for call forwarding (handling instruction)
☐ Have telephone set ready for conference calls
☐ Create redundant telephone facilities (landline independent of in-house network and/or additional mobile phones - prepaid, to be activated in case of emergency)
Office equipment/technology
☐ Board, flipchart for presenting the situation
☐ Whiteboard for team room
☐ Board for documenting tasks
☐ Install copier and printer near the team room
☐ Cloakroom lockers for external staff
☐ Hang clocks in team room
Materials
☐ Provide basic office supplies
☐ Presentation case
☐ Crockery, glasses, coffee machine
☐ Maps (possibly electronic)
Templates
☐ Prepare distribution lists and update them in an emergency
☐ Template for memos
☐ Template for mission diary
☐ Template for minutes
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